Memoirs of a Placement Sales Administrator

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It is exceptionally weird to think that about approximately this time last year, I had absolutely no awareness of the serviced apartment industry. Flashforward to today and I could probably whittle off a general definition of the industry as well as a list of all the major operators, agents and associations in the field like snap. This is the power of working for a serviced apartments firm like “The Spires” and wherever I go now, whether it is a national or international destination, my eyes are attuned to looking for such accommodation firms – my travel habits have quite clearly been altered.

Throughout the year you may have read some of my sporadic blogs on what life was like as a Sales Admin and this is to be my swan song; the ultimate recap of my placement life. Of course I started the year with good intentions of blogging weekly but as happens with all New Year resolutions, this started to fade out pretty quickly as the months passed. As stated, this time last year I was completely oblivious to the service apartment concept but due to my internship I have been in far many than I count; I have tweeted about them; blogged about them, researched them and I kid not when I say that I have indeed dreamt about them. I have also not just worked behind-the-scenes in terms of promoting them, but have also ventured into the front line and been one of the faces for the Aberdeen Front of House. Therefore, bar finance and actual management, there is not a lot of the serviced apartments world I have not witnessed and learned from!

Over the course of the first six months, I was predominantly responsible for the online promotion of the firm in terms of social media management, website content and email marketing as well as for the administrative element such as updating booker contact details and classifying customers. These were tasks that I thoroughly enjoyed because they allowed me to use my initiative, be autonomous, use my creativity and as the world moves increasingly online, I know this can only benefit me. Moreover, I am not sure many can take the pleasure of saying they are being paid to be on Facebook! It is particularly surreal that it was a part of my job description and it did take a while for me not to feel the need to justify my internet habits if anyone happened to pass by my monitor – I was working I swear it. However, with that privilege came a lot of responsibility because you want to ensure you present the firm in the best light and to make sure what you post is synonymous with the values of the company. Similarly, as I have learnt, the aim of attracting new followers is not an easy one to achieve and it took a lot of work. Something that was quite surprising was how much researching is involved in terms of material to post and things to blog about, I never realised how difficult it is to come up with a fresh angle and to balance promoting the firm while not out-right selling it because that does not really work on social media. It is all about building that relationship and getting to interact with customers on a personal level, something which I realised in that my most popular postings tended to be in relation to things like team birthdays or accomplishments. I imagine that is because everyone likes to see the faces behind the firm.

Therefore, while being very active with the back-of-house team and phoning many a travel booker, my Sales Administrator position was quite independent and relatively laid-back in that I did not have a lot of contact with external stakeholders nor had strict deadlines to meet. This was epitomised by the fact that throughout the whole six months, I never had someone phone or email me. Conversely, Front of House was the complete flip-side of this. Between customers, agencies and companies, I made and received countless phone calls/emails a day and felt immensely popular – post-it notes became my best friends. I can honestly say that time has never passed as quickly before, while as a Sales Admin I was free to work at my own pace, in Front Of House it felt like I was juggling many balls all at once and so the sand-timer was always ticking down! However, while undeniably challenging, it was ultimately very rewarding in terms of testing my ability to think on my feet, multi-task and be responsible. Of course having the chance to interact with our guests, especially from international destinations like Japan and Singapore, was thoroughly enjoyable especially as you were playing a part in making their holiday to Scotland special. It was particularly gratifying getting to know the regulars to the extent where you already knew their name as soon as they walked through the door and they already had their ID at the ready.

Overall, I do not think there could have been a better time to work in the firm because with the opening of the Edinburgh location and the development of “The Apartment Collection – By The Spires”, it was such a dynamic atmosphere with a lot of excitement, as well as drama aplenty of course! Therefore, through the highs and through the lows, there was not a single moment I regretted working at The Spires because the people were some of the loveliest I have ever worked with and I loved the camaraderie of the office; it was always a joy to go in (particularly on the days where there was cake – which was a lot of them). I certainly feel I have developed personally and professionally and so I am immensely grateful I was chosen to work for the firm and that they have even allowed me to stay on. If there is one thing that is particularly surreal it is that when I make that 15 minute journey to The Spires from my home once a week, it never feels like I ever worked here full-time, not least for eight months. Thankfully, I have all those tweets, posts, blogs and databases to prove otherwise and as I continue on, even if for only a few hours a week, it is nice to know I am leaving my own kind of legacy.

The Simple Art of Smiling

We use them each and every day. In fact, I am 99% sure you will have used one today, if not even in the last few hours since lunch. It is a symbol universally known that can be understood in every language and by people of essentially any age: the smiley emoji. Of course, one cannot mention the smiley emoji without using a visual example…..

🙂

We all use this useful little guy countless times throughout our life but where did it come from? Well, as part of today’s history lesson, I am going to take you back to Massachusetts in 1963 where a gentleman by the name of Harvey Ball, who was a commercial artist, first coined the image that was going to become renowned around the world as part of a task to boost employee morale at a local firm through the design of an happy face…and it only took him 10 minutes (your piece of trivia for the day!). It may have only taken 10 minutes to create, but it is an image that has become iconic and will undoubtedly be passed through a plethora of generations; reflecting how simplicity and a smile can be the quickest and most effective solutions to any issue.

However, as a response to the fear that the smiley face was becoming over-commercialised, and so it was not an act being reproduced genuinely between person to person, Mr. Ball made the executive decision to create “World Smile Day”. This beautiful day is dedicated to the simple art of smiling and to ensure that on at least one day in every year, we take the time out of our day to put a smile on someone’s face and to therefore restore happiness across the world.

Being in the hospitality industry, there is almost no symbol more synonymous with our offering than the smiley face because our ultimate goal is to create lasting memories for our guests that leave them walking out of reception with you guessed it, a smile. If our customers leave without a smile, then we have not done our job right. Therefore, we present to you our lovely readers, the 10 things that have us smiling this season at The Spires and hopefully our smiles will in turn put one on your face too so as to spread the cheer.

  1. Customer Satisfaction

Being in the hospitality industry, one of things that makes us smile the brightest is going as far as we can to deliver the ultimate guest experience and to know that we have succeeded in making our guests smile in return. That is why Trip Advisor reviews are such a key reason for our happiness as it is great to hear first-hand how our guest’s stay was and what made their stay (hopefully!) enjoyable. It helps us to determine what to keep on doing and what to improve upon. Having worked in the Front of House, I can personally attest to how there was nothing that brightened my day quite like knowing I had put a smile on one of my customer’s faces whether it had been through the simple act of giving them directions; generating a WiFi pin (something which never fails to raise a smile!) or merely giving them the key to their apartment. There is no feeling quite as potent or as powerful as knowing you have impacted someone’s day in a positive way, and it is amazing how it is the smallest things that can have someone flashing those pearls.

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  1. The Apartment Collection

-This is the latest development at The Spires and has seen us moving up in the world by become a serviced apartment agent as well as a serviced apartment operator. As a result, we are now a one-stop-shop for all our customer’s serviced apartments needs and so whether they want to stay in the UK or even in far-flung locations like Asia or Australia, we can make it happen. Therefore, we are smiling as we have expanded our business and are therefore in a position which enables us to better meet and serve the rapidly evolving needs of our customers. It is great to know that wherever our customers choose to go, we can play a part in creating the ultimate vacation for them. To learn more and understand why we are smiling, check out our dedicated website to “The Apartment Collection – By The Spires” – www.theapartmentcollection.co.uk.

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  1. The Spires in Edinburgh

-If there is anything that has had us smiling this season it has been the much anticipated opening of our newest location: The Spires Edinburgh. With a mix of Studio, One-Bedroom, Two-Bedroom and Two-Bedroom Plus apartments, we can cater to a wide range of accommodation requirements and whichever style of apartment you stay in, you are guaranteed a luxury experience due to the tasteful, refined surroundings of our modern and beautifully designed apartments. Conveniently located only minutes away from the action of some of Edinburgh’s most renowned streets, a certain Princes Street is only a hop and skip away, The Spires Edinburgh offers an oasis of calm from all the hustle and excitement emanating through the historic, stunning streets. In particular, the amazing top floor views of the Firth of the Forth have us smiling due to the stunning blend of city and nature. To learn more, visit our dedicated Edinburgh page: www.thespires.co.uk/edinburgh-serviced-apartments-and-suites.

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  1. New Arrivals

-Whether they are new guests or loyal customers, happiness and big grins always stems from the arrival of guests to The Spires. It is a new chance to make another positive impression and to hopefully make another happy guest.

  1. Social Media Interaction

-Every ‘Follow’, ‘Like’ or ‘Retweet’ has us grinning like a Cheshire Cat because it gives us a chance to successfully engage with our guests and to feel like we are building a relationship with them – even when they are not staying with us. That is why we try to cover as many social media channels as possible so that whatever our guests are into, whether it is being a Master Tweeter or a prolific Pinterest pinner or even a passionate blogger, we can reach out and talk to them. It may be misplaced vanity, but every new follower we get makes us feel like we have done a job well done and that we are appreciated (hint: follow us please, it has been “scientifically proven” how increased likes leads to smiling ;))

  1. Snack Table

-It is the foundation of every office across the nation: the snack table. No office is complete without one and no office productive. Whenever we are feeling down, tired or just plain gluttonous, it is our never-ending stashes of biscuits and tea/coffee that we turn to so as to restore our joy and to turn that frown upside down in rapid speed time – particularly when cake glorious cake is involved. As they say, there is nothing that a good cup of tea and a Kit-Kat cannot solve! Click here to read more about everyone’s favourite table: https://thespiressuites.wordpress.com/2012/04/27/the-snack-table-2/

  1. Travelling

-Being under the umbrella of the tourism industry, travelling is something that we all love to engage in. Whether it is going to exotic locations like Dubai or India to liaise with potential suppliers on a business trip or even just taking mini-breaks to one of our respective locations like Birmingham, the chance to make new connections, to see new places and to experience new cultures always has us smiling because the world was made to be seen and explored and these are memories that will last a lifetime.

  1. Fall

-Get the warm mugs of cocoa out and that favourite scarf your grandma knitted because the fall/winter season is here! Between the sugary sweet yet spectacularly spooky mystery of Halloween and the breath-taking allure and magic of Bonfire Night, there is so much to look forward to. Whether it is the colourful array of crisp leaves that line the streets, the new selection of clothes in the shops or the temptation of seasonal products such as Pumpkin Spiced Latter, there is nothing quite like the Autumn atmosphere to put a warm smile on our faces to defend ourselves against the increasing chill.

  1. Friday Afternoon

-Some of us may have the October holidays to look forward to and some of us may not, but there is one holiday around the world that never gets ignored; Friday afternoon. Whether you have an action filled weekend that sees you take an exhilarating and much anticipated mini-break or merely a relaxing weekend which sees you become best friends with your couch and Netflix, we know you are lying if you say that the corners of your mouth do not turn up into a smile as that much-watched clock hand hits 5pm. Let’s be honest, it is not so much just a smile but also a Hallelujah!

  1. Working at The Spires

-*Cheese Alert* and it has arrived in all its cheesy glory! I cannot speak for everyone, but coming into The Spires always makes me smile as I am yet to work with a lovelier, more welcoming array of people. Whenever there is a tough moment, there is always someone there to support you or make you laugh (normally with a biscuit or cup of tea in tow) and it makes for a really positive working environment.

Remember, even the simplest, smallest act of putting a smile on someone else’s face can change that person’s day as well as your own. Sometimes we think we are not capable of making a change in the world but that mere power of making someone forget all the stress and sadness that maybe currently inhabits their life is a mighty skill that we should never forget. They say that money makes the world go round, but maybe so does smiling.

We told you what makes us smile, now tell us what makes you smile!

🙂

Sources: http://www.huffingtonpost.co.uk/amy-packham/world-smile-day_b_8226728.html

https://en.wikipedia.org/wiki/Harvey_Ball

Me, My Selfie & I

Of course no blog on selfies is complete without one or two illustrative examples and so all selfies used in this blog are courtesy of our globetrotting selfie-fanatic National Sales Manager 

Selfies at work and at play!
Selfies at work and at play!

It all started innocently enough. A few of them taken were here and there, then it began to spread and then it became a craze that took over the world. Now it is no longer a “trend” or a “fad”, it is simply a behavioural norm that we are so accustomed to we longer notice. Any guesses as to what I am referring to? The odds are you will shamelessly have taken one (or maybe an abundance) yourself and they will most likely be in your possession right now. They are the latest entry in the pop culture archive and they are commonly referred to by a mere sole word that is always rising in the ranks of power: “selfie”.

Yes, despite starting off as an innocuous niche twitter hash tag even as potentially far back as 2004, “selfies” have since risen to global dominance and are both a standard part of our vocabulary and behaviour. Nothing quite exemplifies the now new-found normality and acceptance of “selfies” quite like the fact that since 2013, “selfie” has cemented itself a position in the online Oxford Dictionary. Therefore, for those who are selfie ignorant,  a “selfie” can be defined as A photograph that one has taken of oneself, typically one taken with a smartphone or webcam and shared via social media”.

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Although I am not a personal avid fan of selfies (going through my phone’s gallery can play testament to this), I am particularly intrigued to see their impact on the travel industry and how they influence the way in which people travel. Indeed, it is undeniable the correlation between “selfies” and vacations because ultimately, social media has totally revolutionised how travel photos are taken. I am sure most of us still remember the days when the digital camera was the latest sought after technological development when it came to photography, however long gone are those days. Now, it is all the aforementioned selfies and Instagram filters so we can post and boast to the world right there and then the adventures we are engaging in. Nothing quite epitomises the social media revolution quite like the fact that apparently holidays are no longer the personal experience taken just for us, in helping us to explore and escape, but are in fact made for sharing. This trend has led to a whole new brand of travellers, now recognized by the Future Foundation report as “social-capital seekers”, who travel with the over-riding ambition of documenting their adventure and therefore designing it to be Facebook, Twitter, etc. post friendly. Even already the bond between holiday snaps and social media can be reflected in that a survey for Hotels.com revealed that twenty-five per cent of British travellers share a photo within an hour of arriving at their holiday haven, although the average time people wait is almost three hours.

Going on holiday and the taking of photos are synonymous activities because photos are that way of documenting the happy memories and preserving them so you can look back at them and reminisce. However, the development of selfies is beginning to question whether this remains the true primary motive. More often than not, it is likely that on your social media you will spot someone posing with *insert iconic landmark”. From the Empire State Building to the Colosseum to the Eiffel Travel; they have all played the scenic backdrop for someone’s mobile phone selfie portrait. If anything, the development of the selfie stick has exacerbated this trend as it is now even easier to get the perfect angle and pose for that ultimate selfie which will trigger a plethora of likes and retweets. Therefore, narcissism and selfies are beginning to become quite inter-linked with people believing that all these self-portraits taken in cultural and heritage rich locations are more a means of boasting about the locations we have been. It can be debated how truly interested someone is in the attraction itself and the meaning and values it holds. Potentially, we are no longer living in the moment and taking in the time to truly bask in the beauty of attractions because we are all just superficially about taking the “ultimate selfie” to show the world that we were there.

Craig with the Burj Al Arab Jumeirah
With the Burj Al Arab Jumeirah

Linking on to this notion of cultural admiration, and just general health & safety, is that further debate is igniting in the travel industry when it comes to selfies, or at least selfie sticks, with increasing numbers of attractions banning the admittance of selfie sticks. For instance, Disney World has been the latest attraction to post physical signs forbidding the use of selfie sticks and therefore joins the ever growing list of anti-selfie stick locations which also includes the prestigious likes of the Colosseum, the Guggenheim Museum, The National Gallery in London as well as a variety of stadiums.

Craig with the Hollywood Hills
With the Hollywood Hills

Ultimately, selfies will remain a divisive topic. Potentially they are the epitome of the shallowness and narcissism of our generation in terms of how we feel our self-worth and popularity is all linked to the followers we have and the number of retweets. If it cannot be documented to the world on social media to be admired, then what is the point? Alternatively, selfies are just a fun way of us leaving our mark on the world and showing that we were here on this Earth at one point and as a reminder of the magnificent sights and wonders we have witnessed.  As I have been told, anyone can go on Google and get a photo of Big Ben or the Grand Canyon, but you will never be able to find one that was clearly yours if you are not starring in it also. Likewise, they also are just fundamentally practical, particularly for solo travellers, because they prevent you from having to awkwardly walk up to someone red-faced and embarrassed asking them to take your photo for you (and then again, if you invariably do not like it). Personally, I think there is nothing wrong with a good selfie or two but the most critical thing is that if we are taking them with, or in, cultural attractions like museums or historical landmarks, yes it is good to take a moment to document our time there, but also to take a minute to fully understand the true value of the attraction and what it stands for and represents.

P.S. The Spires is not on the anti-Selfie Stick list and so we fully embrace and enjoy seeing selfies or just old-school photos of our guests in our apartments. Post to our Instagram using #TheSpiresApts or simply tweet us @TheSpiresSuites so we can see how you are enjoying your stay 🙂

Sources

http://www.bbc.co.uk/news/uk-24992393

http://www.telegraph.co.uk/travel/travelnews/10465199/Forget-the-selfie-holidaymakers-go-for-braggie-photos.html

http://skift.com/2015/04/24/selfies-are-changing-the-fundamental-reasons-why-we-travel/

Coming down with a case of Wanderlust

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Every day is a beautiful one, but even more so when it is a well deserved day off. Yes, there is nothing quite like waking up despondently all warm in your bed with your mind consumed by the dreary thoughts of work and stress, only to remember that you can throw that infuriatingly cheerful ringing alarm clock against the wall in victory because you are free of your workplace shackles. It has to be said that nothing brings the nation’s mood and spirit up quite like a few days away from the workplace (for example, the best invention ever: Bank Holidays). Some of us like to laze about on our sofa in our pyjamas, zombified by the almighty power of Netflix whereas others prefer to engage in some rather enticing retail therapy. Do not get me wrong, both of these options are perfection; however in those free glorious days, I like nothing better than to put on my explorer’s hat and travel because I tend to suffer from a case of insatiable wanderlust.

Unfamiliar with this intriguing new word? Until this year, I too was not familiar with it but being a key travel bean, it was a term that my vocabulary welcomed with open arms. If we are to go by the ever reliable Wikipedia, Wanderlust translates as a “strong desire for or impulse to wander or travel and explore the world” (Oxford Dictionary will attest to this) and it stems from the German words of wandern (to hike) and lust (desire). I have also just discovered that the modern German phrase that has been coined to reflect the itching of the feet and mind to venture to far off places is “Fernweh” which translates as an “an ache for distant places; the craving for travel”. Even with its German origins, it is clear that this is a universal word we all understand because it is more than just a word; it is also a feeling, an emotional reaction and a compulsion.

In my mind, there is no better past-time or gift than to explore. There is so much to be seen; to be eaten and to experience, why would you not want to go out and bask in it? Obviously, there are the slight restrictions of time and money as well as work and family obligations. I am particularly guilty of neglecting these slight obstacles when I go into one of my impassioned speeches about how I aspire to go to Singapore, Malaysia, Beijing, New Zealand, Alaska, Hawaii, Dubai,x,y,z….

The thing is sometimes I think I can be a bit close-minded. Whenever I think of holidays and vacations, I always visualize tranquil untouched beaches; exuberant and vivid market stalls selling all kinds of authentic goods and trendy, hipster hidden cafes offering salivating local delicacies. Essentially, wherever I think of has to be out with the familiar borders of the UK and involve some extensive form of transport. However, as part of the launch of the “Apartment Collection-By The Spires” and its associated website, I have been researching all the serviced apartment locations across the UK and this has sparked within me a desire to see more of the UK. From Harrogate to Newbury, these are all locations I had never thought of before and which now have a solid position on my travel bucket list. I never knew about the true picturesque nature of Cambridge; St Alban’s Viking heritage or York being home to one of the best preserved streets in the UK, and between all these fascinating facts I uncovered, as well as stunning photos of the exquisite architecture, I definitely have a strong case of UK wanderlust.

Therefore, even if you are constricted by time and finance like so many of us are, I am sure there is an exciting place offering its own adventures and beauties potentially only a bus or car ride away from where you are. The definitions of words like “travel” and “wanderlust” have nothing to do with venturing to somewhere a set distance away, there is always something new to discover and there may be something just down the road to satisfy your thirst to explore and travel.  We are all guilty of ignoring our own country as a potential travel spot but every location, no matter how near or far from your home, has its own story to tell and its own sights to be seen. For instance, whenever I hear people say they want to come to Scotland, I am always bemused by what they find so enticing about it. However, then I find articles and photos like this, http://www.buzzfeed.com/hilarywardle/scotland-is-the-worst-aplm#.ka5DWRMRD and I too have to bow down to the greatness of Scotland. Perhaps looking at our home towns and countries through the eyes of a tourist could be the greatest thing we could do.

Ultimately, one of the greatest trends in the tourism industry is that nowadays we all have a desire for authentic experiences. Yes, a lot of us do still enjoy a nice, relaxing all-inclusive beach getaway, but equally so much of us want to venture out to all the hidden gems of the world and have a trip that encapsulates the local community and their local attractions. This is why I firmly believe that travel is one of the greatest gifts we have been bestowed with because it is infinite in its possibilities-there is always somewhere new to explore and something new to learn. Life is all about new experiences and challenging ourselves and what better facilitates that then travel? Travelling takes you to new destinations where undoubtedly you will learn something new about yourself, be it a new skill or an undiscovered inherent characteristic. We can travel to challenge ourselves, or simply to relax and escape the stressful monotony of day-to-day life. Whatever it is, this mammoth world exists to be explored and this is why I am confident that my serious case of wanderlust will never be cured and why I am happy it never will.

Do you suffer from wanderlust too or have any places that you are itching to go to? Let us know which locations have made it on your bucket list!

Image: http://healthfitnessrevolution.com/travel-keeps-heart-brain-healthy/

Sources: http://wikipedia.org

The Sands of Time

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Where does the time go? I swear it was January 26th only a few days ago  when I hesitantly  approached The Spires, a quaking bag of nerves that was daunted yet exhilarated by the thought of encroaching ever so closer into the real adult world of work. However, somehow my calendar is informing me that it is the 27th of April which means I must have been working for 3 months and am therefore at the half-way point through my placement. Consequently, I feel it is a very fitting time to start blogging again and to reflect on what has been a thoroughly enjoyable experience thus far.

So much has been going on at the firm in recent weeks and I expect the action is only set to heighten as important developments like the launching of the new location and “The Apartment Collection-By The Spires” get increasingly underway. One of the things I have enjoyed the most at The Spires is how I get to carry out tasks that are in relation to these projects, such as helping to design the web content for the new website or looking for potential business prospects, as it makes me feel like I am playing even the smallest of parts in helping these important tasks come to fruition. I am really pleased that I joined an organisation that is so focused on expansion, and in such diverse ways, because it is really beneficial to be in a fast-paced dynamic environment that is pro-active and embraces change. I definitely feel there is a lot I can take away from being a witness to this, even if it is just realising the smallest details that have to be considered when opening a new business location.

In the past few weeks, my main tasks have consisted of helping to design the new website, from a content perspective, as well as creating new dedicated social media channels for “The Apartment Collection-By The Spires”. As a result, my social media workload has increased as I have to post as two different accounts on Facebook, Twitter and Pinterest. I am genuinely worried there is a chance I may get a split-personality disorder! I am really excited getting to start the social media from scratch, as opposed to building on to the established channels that existed when I started, because it gives me a chance to see how strong I really am at social media. This makes this endeavour equally daunting because obviously if the follower numbers are not what I hoped, I may have to take a subtle hint from that! I do have to remember that it will be a struggle for the first few months as it will take a while for awareness and interest to grow, but that is what makes the challenge exciting and it will be really engrossing to see how things progress.

Overall, I do feel I have grown a lot from Day 1 in terms of skill and confidence. It really does feel like I have worked here longer than 3 months so when the day comes in 3 months that I no longer walk here bleary eyed and yawning at 8.30am, it will be a weird day. Let’s not get ahead however, 3 months complete still means 3 months to go and I am exceptionally excited to see what they bring.

Till next time,

 Alex

P.S. Help a desperate intern out by liking and following us on Facebook  and Twitter. Thank you 🙂

Image: www.siddarthwrites.com

Meet the Team: A Day in the Life of Fiona

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Name: Fiona MacLennan

Job Title: Front of House

Location: Aberdeen

How long worked for the company: Just over 5 months.

What your job entails: General administration. We’re the face that the customers see when they first come in. It’s our job to make sure that the customer is happy and help solve any issues they have. This includes being on call out of hours for any emergencies. I’ve also started helping in the running of our new housekeeping team which seems to be going pretty well.

Any funny or interesting stories that have happened to you while at work: The first time I was on the early shift on my own, Jackie had forgotten to give me the code to get in the back door. I stood there for a good few minutes before I called her to ask. When I finally got in, Craig was just sat there at his desk so all I needed to do in the first place was knock on the window.

 What do you like most about serviced apartments? : It feels more like home and as if you have your own space because you have a whole apartment instead of just one room.

 Favourite flavour of ice cream? Anything with caramel in it. The Ben and Jerry’s core ones are my favourite.

 Favourite actor/actress? Eddie Redmayne never fails to amaze me. In his current film ‘The Theory of Everything’, you actually believe that he has MND.

 Tea or coffee? When I’m in the office I’ll drink fruit tea but otherwise coffee.

 What can’t you leave home without? Shoes.

 Serviced apartment or hotel? Serviced apartments are far too handy when you have a big group of friends.

Leaving Behind a Legacy

website design

As fast as time is flying, my Spires expiration date has not been reached yet and so yes the title is a bit dramatically deceptive. Recently, I have been engaging more in the website content side of the business and that is why I am talking about leaving a legacy; all the content I am putting out there, be it on the website or in the form of my blogs, should outlive my Spires shelf-life so everyone will know I was here. This is all dependent on management being pleased with what I am doing so if I leave and everything changes, I can take that as a subtle hint…

In terms of the website, apart from uploading all my blogs, I am also helping to write and design for the special offers page and the brand new Edinburgh section. This includes choosing what photographs to display and writing about all the attractions and restaurants that should be headlining an Edinburgh “Must Do” travel list. I am really enjoying having the chance to engage in such activities as it is positive to have somewhat tangible evidence of the work I am doing and to know I am doing work that is of benefit to The Spires and will hopefully last for a considerable amount of time. It is also useful to have evidence to show my university that I have indeed been working and not been getting up to too much trouble!

One thing I did not expect was the use of coding that sometimes comes in handy with embedding social media content. Although it is by no means complex coding, it is still quite satisfying to see if I can manage to input a new widget onto the website or on the WordPress blog. Looks like my Higher Computing has proven to be a bit handy!

Having reached my two month mark, I am really happy The Spires chose me to be an intern. Although it is a challenging time for the North-East, there are so many important developments happening here that it is really exciting to be even playing a minor part in facilitating that. It is always beneficial experience to be working in such a dynamic environment and with such a lovely, enthusiastic team as well. Even though I am a Sales Administrator intern, I swear I am not trying a selling plug here!

Till next time,

Alex