Meet our Travelling National Sales Manager: Craig

Name: Craig Duguid

Job Title: National Sales Manager

Job Function: I am responsible for driving business into the apartments with the able assistance of my sales and reservations team.

Time with Company: 13 years this December


How many countries/continents/cities have you visited (rough estimates allowed!)?

Ok here goes: 19 (3 of which were purely for connecting flight purposes) countries, 31 international cities and too many in the UK to count, 4 continents – mainly all for work, but some leisure

What has been your favourite country and your favourite city?

I don’t think I can pick just one as every country is so different.  I always find something I like in each place.  There are countries I have visited which I wasn’t so sure about to start with but have grown to love e.g. India.  It was a real shock to my system the first time I visited as I had never been anywhere like that before.  My first visit was to Mumbai which is so busy and hectic and the mayhem starts the minute you step off the plane, however this is something I now find so exciting and to me what makes India the place I love.  There is always something going on in Mumbai and every one of your senses is kept busy constantly.  The people are so friendly and I have made some great friends over there.  I recently visited Australia for the first time this year.  It’s somewhere I have never been too bothered about going to mainly because of the distance and the time it takes to get there, but I have to say I was absolutely blown away by it.  It is such a fantastic place with so much to do, and it has such a great feeling.  I am also a huge fan of Kuwait and Kuwait City.  I have visited it several times and again have always been made to feel so welcome and have made some great friends.

What is your favourite thing about travelling?

I love going to new places and experiencing new things and meeting new people.  As I am usually there on business I don’t always get to see as much as I would like to.  I am also a bit of a transport geek so love travelling by aeroplane and train.  I love experiencing different airlines and travelling on different aeroplanes!  Favourites so far are the Dreamliner and A380!!  I also managed to travel by train on my recent trip to India.  I travelled from Chennai to Bangalore and I have to say it was amazing.  The train was old and rickety and there was so much chaos at the stations, but it is a system that seems to work and work well.  I booked a first class ticket which cost around £30 and included a 3 course meal.

If you had to travel with only one accessory/item, what would it be?

Hate to say it, but has to be my phone.

Do you have any funny travel stories or any travel disasters?

I have not had any disasters and have too many funny stories to pick just one, however I have had a few exciting things happen: An earthquake in LA, an earthquake in New Zealand, an hurricane in Maryland (US), getting hit 3 times by lighting on a flight into Heathrow (one hit was just outside the window from me and I felt the heat) and trying to land during Hurricane Bawbag in 2011 on a flight from Gatwick to Aberdeen which got a few metres above the tarmac before the pilot decided “maybe not” and we returned to Gatwick as all airports to the north were closed – it wasn’t the most pleasant of experiences!

Travel map or travel app?

Travel app every time.  I would be lost without Google Maps!

Do you have any travel tips for both corporate or leisure tourists e.g. how to pack?

Can give for both.

Corporate – make sure you have chargers and adapters!  Also if you are travelling with hold luggage make sure you have essentials in your hand luggage – spare clothes, toiletries, etc. in case your hold luggage doesn’t arrive!

Leisure – lay out everything you think you need, then only take a quarter of it!  Remember sun cream.

What countries are on your travel bucketlist?

Japan, Russia, Nepal, Poland – in fact too many to mention.

Which destination surprised you the most and you would recommend?


Selfie stick for travelling – yay or nay?

The selfie stick is so last year.  I now use my watch to take the best selfie!

What is your favourite accommodation type and why?

Apartments obviously for both business and leisure travel.  When travelling on business I do like my own space after a busy day.  Nothing better then stretching out on a comfortable sofa watching TV knowing I have refreshments in my fridge.  Can also eat what I want, when I want it and not be restricted by hotel restaurant opening times!  When I am travelling for leisure it is normally with my family so we much prefer the space and comfort an apartment offers rather than being crammed into a small “family room” which hotels offer.

Finally….post your favourite travel selfie



Meet the Team: A Day in the Life of Kris

Introducing you to Krzysztof "Kris" Parchimowicz
Introducing you to Krzysztof “Kris” Parchimowicz

Name: Krzysztof “Cliff” Parchimowicz

Job Title: Reservations Manager

Location: Aberdeen

How long worked for the company: 2 years

What your job entails: I am responsible for the smooth running of Reservations Department which involves taking/managing the bookings for our 4 locations, adjusting our rates, controlling revenue streams as well as forecasting.

Any funny or interesting stories that have happened to you while at work: Too many to remember one particular thing but let me put it this way – I sit opposite to Craig; there is always something funny/interesting going on 🙂

What do you like most about serviced apartments? : The space and usually their great central location.

Favourite flavour of ice cream? Mackies Dairy or my sister’s daily special, she has her own ice-cream shop.

Favourite actor/actress? Leonardo Di Caprio

Tea or coffee? Coffee and lots of it.

What can’t you leave home without? Phone which is a bit sad really…

Meet the Team: A Day in the Life of Fiona

IMG_20150417_130307498_HDR (2)

Name: Fiona MacLennan

Job Title: Front of House

Location: Aberdeen

How long worked for the company: Just over 5 months.

What your job entails: General administration. We’re the face that the customers see when they first come in. It’s our job to make sure that the customer is happy and help solve any issues they have. This includes being on call out of hours for any emergencies. I’ve also started helping in the running of our new housekeeping team which seems to be going pretty well.

Any funny or interesting stories that have happened to you while at work: The first time I was on the early shift on my own, Jackie had forgotten to give me the code to get in the back door. I stood there for a good few minutes before I called her to ask. When I finally got in, Craig was just sat there at his desk so all I needed to do in the first place was knock on the window.

 What do you like most about serviced apartments? : It feels more like home and as if you have your own space because you have a whole apartment instead of just one room.

 Favourite flavour of ice cream? Anything with caramel in it. The Ben and Jerry’s core ones are my favourite.

 Favourite actor/actress? Eddie Redmayne never fails to amaze me. In his current film ‘The Theory of Everything’, you actually believe that he has MND.

 Tea or coffee? When I’m in the office I’ll drink fruit tea but otherwise coffee.

 What can’t you leave home without? Shoes.

 Serviced apartment or hotel? Serviced apartments are far too handy when you have a big group of friends.